Conversations

Where can I see patient chats?

Open the Conversations section to see all chats Copilot has handled across different channels.

How do I read a full conversation?

Select any conversation from the list on the left to view the complete chat history, including patient questions and Copilot’s responses.

Why should I review conversations?

It helps your team understand patient concerns, monitor AI interactions, and follow up with potential leads.

Does Copilot handle chats from more than one channel?

Yes the conversations from different channels all appear in this one section.

Can reviewing chats improve my results?

Yes. Studying conversation history helps clinics improve communication and boost patient conversion rates.