Bot Customization

Can I change how the chatbot looks?

Yes. The Bot Customization section lets you customize the appearance and behavior of your assistant.

Can I match the bot to my clinic’s brand?

Yes select brand colors that match your clinic’s identity for a consistent experience.

Can I see changes before they go live?

Yes. The preview panel shows how the chatbot will appear before you publish anything.

Can I edit the welcome message and greetings?

Yes. You can customize welcome messages, greetings, and conversation prompts.

Why customize the bot?

A personalized bot reflects your clinic’s communication style, strengthens your brand, and feels more professional to patients.